BOARD OF DIRECTORS
James Neal

A transformative senior HR executive with over 33 years of experience driving organizational excellence across Retail, Healthcare, and Telecommunications Industries. Currently serving as Vice President of Human Resources at Comcast NBCUniversal, I lead the HR strategy for a team of 6,500+ employees supporting our Tech Ops and Engineering and our Finance Divisions, managing a multi-billion-dollar portfolio.
Throughout my career, I've demonstrated a consistent track record of implementing strategic HR initiatives that drive business results. At National Veterinary Associates, I led HR operations for 145 specialty veterinary hospitals, successfully managing a workforce of 10,000 employees and $2 billion in annual revenue. During my tenure at Carter's, Inc., I provided strategic HR leadership for the Wholesale division, overseeing operations across five distribution centers in the US and Canada.
My 33-year journey includes significant achievements at Macy's, Inc., where I held various leadership positions, including Vice President and multiple leadership roles. Notable accomplishments include improving NPS scores, implementing groundbreaking diversity and inclusion initiatives, and establishing the Customer Bill of Rights, which became an industry standard.
Beyond my corporate roles, I am passionate about giving back to the community. I currently serve as an Advisory Board Member of Airvet and a Board Director with BRAG. My expertise spans succession planning, organizational development, employee relations, and strategic business partnerships, focusing on developing talent and driving transformational change.
A strategic problem-solver and effective communicator, I specialize in managing through ambiguity while maintaining a strong focus on business results and employee development. My approach combines operational acumen with a deep commitment to creating inclusive, high-performing workplace cultures. I truly believe the best way to drive engagement, and culture is to take care of the people who take care of you and your organization.
